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Services

La Parisienne Assurances offers a wide range of full-digital, user-centric services.

PRODUCT DESIGN THINKING

The principle: We meet as a think-tank and work together using a design thinking process.

The service: Ecosystem analysis, sharing of user experiences, pain points analysis, emergence of opportunities, ideation phase, pre-prototyping.

The result: New opportunities to design solutions that are closer to the end user’s needs.

 

SELF-SERVICES BUSINESS INTELLIGENCE

The principle: We share information that optimizes our collaboration.

The service: Data visualization solutions.

The result: Instant access to the reality of the business, discussion about steering KPIs, more accurate KPI management, greater operational efficiency and enhanced exchanges between experts.

 

BUSINESS PROCESS OUTSOURCING

The principle: We provide you with a white label partner.

The service: Rigorous selection of BPOs, full responsibility for the relationship with the BPO.

The result: All contract and claims management tasks are taken care of.

 

COMPLIANCE MOOC

The principle: A response to Europe’s stricter, changing regulatory requirements.

The service: A website with personalized access, online training courses (four programs comprising webinars, e-learning courses, etc.), ongoing market intelligence for property and casualty insurance and a discussion forum for members.

The result: Your operations are safeguarded in the best, most cost-effective way.

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THE BESPOKE PORTAL

The principle: A proprietary interface designed to guarantee the transparency of our collaborations.

The service: Providing KPIs that improve activity management, sharing of information, “one click” requests and monitoring of the entire process until it is archived; digitized audit report, recommendation and ongoing monitoring of an action plan.

The result: Seamless exchanges and optimized operational excellence. 

 

THE AUDIT CHECK PROCESS 

The principle: Ensures compliance of delegated activities to improve the quality of your services.

The service: Regular audits of the quality of your management, the quality and reliability of your data, and of your compliance with regulatory requirements by a team of internal and external experts.

The result: Identifies areas of improvement, enhances your optimization plans.

 

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